PEST CONTROL ADVICE
Clear advice before you take the next step.
Practical guidance for common pest problems, sensible first steps and clear advice on when it is time to call. You do not need to know exactly what you have found.
Start with what you know
Choose the route that best matches what you have found. If you are not sure, we can help identify the right next step.
I know what pest I am dealing with
Go straight to practical guidance for common pests.
View pest guidesI have noticed signs but I am not sure
Tell us what you have seen and we will help you understand what it could mean.
View the first stepsI need advice for a business
Find out how commercial pest management can support your premises.
Business pest advice
Safe first steps while you wait
These simple precautions can reduce risk while you gather more information or arrange professional advice.
Keep children and pets away from the affected area.
Store food in sealed containers and clean up spills.
Close obvious gaps where pests may be entering.
Avoid disturbing nests or handling pests directly.
Note where and when you have seen signs.
When to call rather than wait
Some situations need prompt professional advice. Get in touch if you notice any of these.
The signs are spreading
You are seeing activity in more than one place or the problem is becoming more frequent.
There may be a nest or harbourage
Do not disturb a suspected nest or hidden area. Professional inspection is safer.
Your business needs continuity
Pest activity can affect staff, customers, stock and daily operations.
You are unsure what you have found
Clear identification and professional advice can prevent the wrong treatment.
Advice for common pests
Helpful guides on the pests commonly found around homes and businesses.
Reducing the chance of another problem
Small practical changes can make a property less attractive to pests and help prevent a repeat visit.
At home
Seal gaps around doors, windows and pipes.
Keep bins closed and remove food waste regularly.
Store dry food and pet food securely.
At work
Keep service areas clean and easy to inspect.
Record sightings and report patterns early.
Check deliveries and stock areas for signs.
Pest-control advice questions
How do I know if I need professional pest control?
If signs are recurring, spreading, difficult to identify or affecting your home or business, professional advice can help you choose the right next step.
Can I identify a pest from a photograph?
A clear photograph can be useful, but it is not always enough to confirm the source or extent of a problem. Send what you have and we will explain what can be assessed.
What should I do if I find a nest?
Keep people and pets away and avoid disturbing it. Contact us for advice on the safest way to assess and manage the situation.
Is pest control safe around children and pets?
We will explain any precautions before treatment and advise on safe access and re-entry for children, pets and customers.
What information should I have ready when I enquire?
Tell us what you have noticed, where it is happening, how often you have seen signs and whether you have a photograph. You do not need to know the pest name.
Not sure what you have found?
Send us a photograph or a few details and we will help you understand the right next step.