CONTACT BASTION
Tell us what you have noticed.
Call for urgent advice, send a photograph on WhatsApp, or complete the short enquiry form. We will review the details and explain the right next step.
Open seven days. Homes and businesses across Belfast and surrounding areas.
Choose how to contact us
DEMONSTRATION FRAMEWORK
Credentials customers can verify
A professional pest-control website should make memberships, insurance, technician training and responsible working practices easy to check.
Professional membership
BPCA or NPTA membership displayed only when verified.
Public liability insurance
Confirmed cover and policy details presented clearly.
Technician training
RSPH or equivalent qualifications shown when verified.
Responsible stewardship
CRRU or equivalent rodenticide-compliance evidence.
Demonstration framework. Replace these examples with the operator’s verified memberships, insurance, training and stewardship evidence before launch.
Start a short enquiry
Tell us what you have noticed, how urgent it is and where you are. The first step should take less than a minute.
Demonstration form: this website is a sample build. No pest-control request submitted here will be actioned.
What happens next
01
We review the details
The information helps identify the likely pest, urgency and location.
02
We ask any necessary questions
A photograph or short conversation may help confirm the right response.
03
We explain the next step
The customer receives clear advice about inspection, treatment and likely follow-up.
Need urgent help?
If there is an immediate risk to people, pets or business operations, call rather than waiting for a form response.
Call 07700 900 123Check whether we cover your area
Availability depends on the postcode, urgency and type of premises. Tell us where you are and we will confirm coverage before arranging treatment.
Belfast · Lisburn · County Down · Antrim
Illustrative service area. Availability is confirmed by postcode. Source: Office for National Statistics, licensed under the Open Government Licence v3.0. Contains OS data © Crown copyright and database right 2025.
Questions before you get in touch
How quickly can you usually attend?
Attendance depends on location, urgency and the type of premises. Call if the situation feels urgent so it can be discussed directly.
Can you identify a pest from a photograph?
A photograph can help indicate the likely pest, but it may not confirm the issue or the work required on its own.
What information should I include?
Include what you have noticed, where it is happening, how urgent it feels and your postcode. A photograph can help if you have one.
Do you support commercial premises?
Yes. For commercial enquiries, see the Commercial pest management page or include your premises details in the form.
What should I do if the problem feels urgent?
Call rather than waiting for a form response if there is an immediate risk to people, pets or business operations.
Not sure which option to choose?
Call for urgent advice, send a photograph on WhatsApp, or start the short enquiry form.